Title of the subject: Logistics in tourism
Semester_of_study (WT – winter/ST – summer): WT
Learning outcomes: The subject involves description of the system and structure of tourism, objects within tourism. Logistics in tourism, its function, goals, content and structure focused on preparative phase of logistics in tourism, transportation in logistics. Logistics in travel destination –logistics in accommodation, restaurant services, transportation. Quality management and quality of services and logistics as an additional value to provided services. Methods of analysis and process modeling taking place in tourism (mathematic methods of analysis and process modeling, multivariational steps, system analysis, SWOT analysis, examiner data analysis, flash analysis, brainstorming, operation analysis methods, heuristic methods, logistic technologies).
Brief content of course: System of tourism Tourism structure, object classification. Logistics in tourism Logistic chain in tourism Preparative phase of logistics Transportation in tourism Logistics in travel destination Quality management in tourism Methods of process analysis in tourism Methods of modeling process in tourism Modeling of logistic problems in tourism
Literature: LAMBERT, D.: STOCK, J., ELLRAM, L.: Logistika. Praha: Computer Press. ISBN 80- 7226-221-1